Your membership allows you to attend the following at Umbilico, dependant on service category purchased:
- (Circus Essentials) allows you to attend 1 Aerials or 1 Circus Floor class plus 1 Open Training session each week at Umbilico.
- (Circus Plus) allows you to attend 2 Aerials, or 2 Circus Floor, or 1 Aerials and 1 Circus Floor class plus Unlimited Open Training sessions each week at Umbilico.
- (Circus Floor) allows you to attend 1 Circus Floor class plus 1 Open Training session each week at Umbilico.
The minimum term is eight weeks. After the initial eight weeks term, the membership will automatically continue on a weekly basis.
If you do not participate in the class/classes or Open Training allocated to your membership within the designated week it will be forfeited. Sessions cannot be carried over to the following or another week.
If you cannot make your preferred class that week you are welcome to sign up for a different aerial or circus floor class on the timetable within the period of your week’s membership. Please ensure this is a class that caters for your level of experience.
After the minimum term, the membership can be cancelled at any time. We require 5 business days notice to process membership cancelation via email to email@example.com
Membership fees will be charged to your credit card or bank account once per week via our third party biller, Ezidebit.
The terms and conditions of our third-party biller form a binding component of your membership agreement. They can be found here.
Umbilico operate a strict student to instructor ratio, booking is compulsory to avoid disappointment. Bookings can be made online up to 30mins prior to scheduled class and are the responsibility of the member. You can contact us if you miss the online window to check on availability.
Classes can be block booked in advance.
You can cancel or reschedule a class via your online account up to 12 hours before your scheduled class time. If you do not attend a booked session or cancel within the cancellation window, it will be considered a “no show” or “late cancel” this will incur loss of class, make up classes will not be allowed (Except under circumstances deemed by Umbilico, to be assessed on a case by case basis).
If you are unable to attend a booked class, please cancel so that your place may be made available to others.
Memberships may not be shared.
Every possible effort is made to deliver classes and services as advertised. However, the schedule is subject to change as is instructor change/substitution.
No transfers, suspensions or extensions are offered on unused portions of your membership due to user error, change of mind or any other reason. In the instance of, injury, illness or change of address Umbilico reserves the right to review each case and may request official supporting documentation (e.g. a medical certificate). Exceptions to will be made at Umbilico’s discretion.
Umbilico reserves the right to terminate memberships without a notice period, if you commit a serious or repeated breach of terms or house rules.
Membership payments must be made upfront prior to training. We reserve the right to suspend your access to our classes until your payments are up to date.